Privacy Policy

1. Data Controller

The data controller is South Explorer, Parques EVT Leg. 13994, Disp. 1561, with registered address at Mariano Moreno 2093 Sur, Barreal, Calingasta, San Juan, Argentina. Contact: [email protected]

2. Data We Collect

We collect personal data strictly necessary to manage your participation in our expeditions, including:

• Personal identification data (name, date of birth, nationality, ID/passport)
• Contact information (email, phone, address)
• Medical information (as required for safety and expedition participation)
• Payment information (processed through secure third-party providers)

3. Purpose of Processing

We process your personal data exclusively for the following purposes:

• Processing and managing your expedition reservation
• Ensuring your safety during the expedition
• Complying with legal and regulatory requirements
• Communicating with you about your booking and the expedition
• Sending expedition updates and season information (with your consent)

4. Medical Data

Medical information submitted via our application forms is processed solely for safety purposes during the expedition. This data is treated with the highest level of confidentiality and is only accessible to our authorized medical staff and guides. Medical data is never sold or shared with third parties.

5. Data Sharing

We do not sell, rent, or commercially share your personal data with third parties. We may share data with:

• Our authorized guides and medical staff (for safety purposes only)
• National Gendarmerie (as required by Argentine law for border crossing)
• Payment processors (only transaction-relevant data)

6. Photography & Video

Our staff may take photographs or film during expeditions for promotional purposes. If you do not wish your image to be used, please notify us in writing before the expedition departure. All participants in our application forms have the opportunity to exercise this right.

7. Data Retention

We retain personal data for the period necessary to fulfill the purposes described above, and as required by Argentine law. Medical and liability data related to expeditions is retained for a minimum of 5 years for legal compliance purposes.

8. Your Rights

Under Argentine Personal Data Protection Law (Law 25,326) and applicable regulations, you have the right to access, rectify, update and — where applicable — delete your personal data. To exercise these rights, contact us at [email protected].

9. Cookies

This website uses only technically necessary cookies for session management and functionality. We do not use advertising or tracking cookies. No cookie consent banner is required as we do not process data through cookies beyond what is strictly necessary.

10. Contact

For any privacy-related questions or requests: [email protected] · (+54 9) 264 503-2008 · Mariano Moreno 2093 Sur, Barreal, San Juan, Argentina.